FREQUENTLY ASKED QUESTIONS

Charles Faram & Co Ltd, Monksfield Lane, Newland, WR13 5BB

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To enable a fair and efficient booking process, we are only able to accept bookings via the online form.

If you think that you’ve been missed then get in touch.

The Charles Faram HopWalk® On Tour is free of charge for two guests per event. 

Pre-booking is the only way to ensure your 2 spaces. 

We strive to ensure a productive and insightful programme. Therefore, we implement a cancellation charge of £60 (Ex. VAT) a week leading to the event and a no-show charge of £60 (Ex. VAT) for non-attendance on the day.

Due to this more intimate experience, we have limited spaces to two per brewery. If you would like any additional spaces please email events@charlesfaram.co.uk and we will add you to our wait list.

This event is completely free!

Yes, the event will last all day, starting at 8:30 am, and finishing at 8 pm.

Sometimes your confirmation may appear in your junk folder. If it is not there please contact us. 

If you would like to collect an order for brewing ingredients and brewing aids while you are in the area you can do so. It’s the same setup as usual for collections in that your orders must be in by 10:00 the day before. Collections can only be made from Charles Faram, Monksfield Lane and between 09:00 and 16:30.  With the staff at the HopWalk®, we are unable to be flexible on this.

You MUST have pre-booked seats to board the shuttle bus from Malvern Link Station to Charles Faram and back.

If your travel circumstances change and you need to book or cancel the bus, please let us know as it affects the number of buses we provide. 

The bus pick up times have been calculated for the main arrivals.  It’s best not to cut it too fine with the rail delays and strikes we have been experiencing.  If one person from your party can text Charlie Gorham then we will see if the bus driver is available to come back and get you.  If not, then we recommend seeing if there are other late arrivals and book a taxi from the station.

Birmingham Airport (BHX) is 35.4 miles from Worcester

Bristol Airport (BRS) is 39.5 miles from Worcester

East Midlands Airport (EMA) is 69.7 miles from Worcester

The confirmation provides a list of suggested accommodations. For up-to-date information and reviews it is best to do an online search. 

Please be aware that the event requires getting on and off the coach multiple times and walking on uneven ground and around large hop yards.

Access to certain parts of the machinery is via staircases, but is not compulsory. Access to the farm buildings such as those for lunch have steps.

If you have any questions concerning mobility and access please email events@charlesfaram.co.uk.

We are unable to allow pets or under 18’s as this is a business event, on a working food farm with beer.

As we’re in fields on a farm please dress accordingly. Wear layers, and no loose clothing around machinery. If it’s hot bring a hat. Bring wellies and umbrellas. Ensure your footwear is clean.

There is NO parking on the farms, so you will need to park at Charles Faram upon arrival in the morning.

We strive to ensure a productive and insightful programme.  Therefore, we implement a cancellation charge of £65 (plus VAT) after 5 days before the date of your booked tour. 

  • 03/09 cancel by 29/08
  • 04/09 cancel by 30/08
  • 05/09 cancel by 31/08
  • 10/09 cancel by 05/09
  • 11/09 cancel by 06/09
  • 12/09 cancel by 07/09

 

There is a no-show charge of £65 (plus VAT) for non attendance on the day.

By submitting this booking form you are consenting to Charles Faram, the farms and other guests using images of you caught in video recordings, and/or photographs, taken/recorded during the event. You are consenting to them being used for marketing and publicity related purposes. Booking also means that you understand that they may be published on social media channels or on our websites, other websites or elsewhere. You can withdraw consent at anytime.